--- title: ALICE Client Settings Won't Save description: This article troubleshoots when the ALICE Client won't save its settings. --- [Skip to content](https://kb.alicereceptionist.com/alice-client-cant-save-settings-save-button-does-not-work#main-content) English Show submenu for translations [More support](https://kb.alicereceptionist.com/kb-tickets/new?hsLang=en) [![ALICE Logo](https://kb.alicereceptionist.com/hs-fs/hubfs/dBZJfwoxBhs8Xv4tDc09c1ZxvaB63hbH_A-1.png?width=200&height=93&name=dBZJfwoxBhs8Xv4tDc09c1ZxvaB63hbH_A-1.png)](https://kb.alicereceptionist.com/?hsLang=en) - [Submit A Helpdesk Ticket](https://share.hsforms.com/1HZ-ebsN3TzWAiEUV7bCVgwrei6t) - [Tickets Listing Page](https://support.alicereceptionist.com/tickets-view?offset=0) - [Knowledgebase](https://kb.alicereceptionist.com/) - [Documentation Portal](https://kb.alicereceptionist.com/documents) - [Sign Out](https://support.alicereceptionist.com/_hcms/mem/logout) Open main navigation Close main navigation - [Submit A Helpdesk Ticket](https://share.hsforms.com/1HZ-ebsN3TzWAiEUV7bCVgwrei6t) - [Tickets Listing Page](https://support.alicereceptionist.com/tickets-view?offset=0) - [Knowledgebase](https://kb.alicereceptionist.com/) - [Documentation Portal](https://kb.alicereceptionist.com/documents) - [Sign Out](https://support.alicereceptionist.com/_hcms/mem/logout) - English Show submenu for translations - [More support](https://kb.alicereceptionist.com/kb-tickets/new) - Contact us Contact us How can we help you? - There are no suggestions because the search field is empty. 1. [ALICE Receptionist Knowledge Base](https://kb.alicereceptionist.com/?hsLang=en) 2. [Calling](https://kb.alicereceptionist.com/calling?hsLang=en) 3. [ALICE Client Softphone](https://kb.alicereceptionist.com/calling?hsLang=en#alice-client-softphone) December 17, 2024 # ALICE Client Settings Won't Save ## This article troubleshoots when the ALICE Client won't save its settings.   1. Uninstall the ALICE client. 2. Remove the "Client" file directories from the following locations:  - %appdata% - C:\\Program Files (x86)\\WinTech LLC\\Alice - C:\\ProgramData\\WinTech LLC\\Alice  3. Reinstall the ALICE Client as a Local Admin 4. Any further changes to the Client will require a Windows Admin user to be logged in. 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