The Export to Excel tab lets your team quickly export the ALICE Directory's usage and call details from a Location listing or Directory to an Excel file.
Exporting an Excel Report
To export to Excel, populate the following fields:
- From – Specify the starting date of the records to appear in the report.
- To – Specify the ending date of the records to appear in the report.
- Filter By
- Location – Includes the data from all Directories in a Location.
- Directory – Only reports data from a single ALICE Directory.
- Report
- Use the drop-down to specify the type of report to be exported.
- Usage Report – Details of which, when, and how often buttons are selected on an ALICE Directory.
- Call Report – Details the calls placed from the ALICE Kiosk to employees and provides information on whether the call was answered. Any calls from the ALICE Directory that reach a voicemail box will be considered answered in the report.
- Use the drop-down to specify the type of report to be exported.
Once all fields are specified, click Export Report.
A pop-up window will appear.
- Export Format
- Select the format of the Excel file from the drop-down menu.
- Select the format of the Word file from the drop-down menu.
- Image Quality – This setting sets the quality of visitor images. Increase the DPI number to improve the quality of the photos.
