--- title: ALICE Portal – Integration Tab description: This article reviews the ALICE Portal's integration tab and the available integration features. --- [Skip to content](https://kb.alicereceptionist.com/documents/alice-portal-integration-tab#main-content) English Show submenu for translations [More support](https://kb.alicereceptionist.com/documents/kb-tickets/new?hsLang=en) [![ALICE Logo](https://kb.alicereceptionist.com/hs-fs/hubfs/AMV_ALICELOGO.png?width=200&height=93&name=AMV_ALICELOGO.png)](https://kb.alicereceptionist.com/documents?hsLang=en) - [Submit A Helpdesk Ticket](https://share.hsforms.com/1HZ-ebsN3TzWAiEUV7bCVgwrei6t) - [Tickets Listing Page](https://support.alicereceptionist.com/tickets-view?offset=0) - [Knowledgebase](https://kb.alicereceptionist.com/) - [Documentation Portal](https://kb.alicereceptionist.com/documents) - [Sign Out](https://support.alicereceptionist.com/_hcms/mem/logout) Open main navigation Close main navigation - [Submit A Helpdesk Ticket](https://share.hsforms.com/1HZ-ebsN3TzWAiEUV7bCVgwrei6t) - [Tickets Listing Page](https://support.alicereceptionist.com/tickets-view?offset=0) - [Knowledgebase](https://kb.alicereceptionist.com/) - [Documentation Portal](https://kb.alicereceptionist.com/documents) - [Sign Out](https://support.alicereceptionist.com/_hcms/mem/logout) - English Show submenu for translations - [More support](https://kb.alicereceptionist.com/documents/kb-tickets/new) - Contact us Contact us How can we help you? - There are no suggestions because the search field is empty. 1. [ALICE Receptionist Documentation Portal](https://kb.alicereceptionist.com/documents?hsLang=en) 2. [ALICE Portal – Visitor Management](https://kb.alicereceptionist.com/documents/alice-portal-visitor-management?hsLang=en) 3. [Check-in Settings](https://kb.alicereceptionist.com/documents/alice-portal-visitor-management?hsLang=en#check-in-settings) # ALICE Portal – Integration Tab ## This article reviews the Integration tab and the available integration features.  The Integrations tab is where check-in integrations with 3rd party services can be configured. ### Emergency SMS Tab ![Emergency SMS](https://kb.alicereceptionist.com/hs-fs/hubfs/Emergency%20SMS.jpg?width=300&height=235&name=Emergency%20SMS.jpg) - **Available SMS** – The remaining number of Emergency SMS notifications your team can send. - **Template** – Select the SMS template to be deleted or edited. - **Message** – Edit the message that will be sent out associated with the chosen template. - **Add** – Opens a pop-up window to add a new SMS Template. ### Microsoft Teams Tab *Microsoft Teams Calling User Training Video* #### Microsoft Teams Channel Notifications **Microsoft Teams WebHook** – A Teams Webhook is required for ALICE Receptionist to send notifications to a Teams Channel. Contact your Teams administrator for details on how to retrieve this information. **![ALICE Portal Microsoft Teams Channel Notifications](https://kb.alicereceptionist.com/hs-fs/hubfs/ALICE%20Portal%20Microsoft%20Teams%20Channel%20Notifications.jpg?width=300&height=121&name=ALICE%20Portal%20Microsoft%20Teams%20Channel%20Notifications.jpg)** #### Microsoft Teams User Notifications For direct Teams messages to employees, ALICE Receptionist will need a Teams user account within your organization. Provide the credentials for the ALICE Teams user.Contact your Teams administrator to acquire the details for the ALICE Teams user. **Note:** Do not use the credentials for an employee’s Teams user below. - ALICE Teams User Name - ALICE Teams User Password - Azure (Teams) Tenant ID - ALICE Application (Client) ID ![Microsoft Teams User Notifications](https://kb.alicereceptionist.com/hs-fs/hubfs/Microsoft%20Teams%20User%20Notifications.jpg?width=300&height=425&name=Microsoft%20Teams%20User%20Notifications.jpg) #### Microsoft Teams Calling ![Microsoft Teams Calling](https://kb.alicereceptionist.com/hs-fs/hubfs/Microsoft%20Teams%20Calling.jpg?width=300&height=425&name=Microsoft%20Teams%20Calling.jpg) To enable team calling, first toggle the "Enable Teams Calling" to **On**. Insert the following Azure credentials. - Azure Tenant ID - Azure Communication Service Connection String - Azure Application Client ID - Azure Application Client Secret If you do not have access to these details, please get in touch with your Microsoft Teams or Azure administrative staff. Refer to [our guide for integrating Microsoft Teams calling](https://kb.alicereceptionist.com/documents/microsoft-teams-calling-integration-and-configuration-process?hsLang=en) for steps. **User Presence Refresh Frequency (in minutes)** – This determines the frequency at which ALICE checks the user's status. Two minutes is recommended. **Directories** – Select the ALICE Directory to which these settings will apply. Select **Save** to finalize the settings. ### ALICE Door Access Tab **![ALICE Portal Global Sync Settings Door Access Location](https://kb.alicereceptionist.com/hs-fs/hubfs/ALICE%20Portal%20Global%20Sync%20Settings%20Door%20Access%20Location.jpg?width=300&height=58&name=ALICE%20Portal%20Global%20Sync%20Settings%20Door%20Access%20Location.jpg)** **Door Access Location** – Use the drop-down menu to select which location the door will be added to. Only employees with access to this location will be able to manage the doors. #### **ALICE Door Access Server Address** **![ALICE Door Access Server](https://kb.alicereceptionist.com/hs-fs/hubfs/ALICE%20Door%20Access%20Server.jpg?width=300&height=413&name=ALICE%20Door%20Access%20Server.jpg)** - **Add New Server** – Select this option to add the IP address and port of the door access server. Once the server is created, it will appear in the list below. - **Delete** – Removes the door access server from the ALICE Portal. - **Save** – Saves any changes made to the door access server IP and port information. #### Door Controllers ![ALICE Door Access Door Controllers](https://kb.alicereceptionist.com/hs-fs/hubfs/ALICE%20Door%20Access%20Door%20Controllers.jpg?width=300&height=410&name=ALICE%20Door%20Access%20Door%20Controllers.jpg) - **Add New Controller** – Select this option to add the IP address of the door controller . Once the door controller is created, it will appear in the list below. - **Name** – Insert the name that will identify the door controller. - **IP Address** – Insert the IP address of the door controller. - **Delete** – Removes the door controller from the ALICE Portal. - **Save** – Saves any changes made to the door controller. #### Doors ![ALICE Door Access Door](https://kb.alicereceptionist.com/hs-fs/hubfs/ALICE%20Door%20Access%20Door.jpg?width=300&height=409&name=ALICE%20Door%20Access%20Door.jpg) - **Add New Controller** – Select this option to add the IP address of the door controller . Once the door controller is created, it will appear in the list below. - **Name** – Insert the name that will identify the door controller. - **IP Address** – Insert the IP address of the door controller. - **Delete** – Removes the door controller from the ALICE Portal. - **Save** – Saves any changes made to the door controller. ### Slack Tab ![Slack](https://kb.alicereceptionist.com/hs-fs/hubfs/Slack.jpg?width=300&height=120&name=Slack.jpg) **Save** – Saves any changes made to the door controller. - [ALICE Receptionist Directory (ARD) Software](https://kb.alicereceptionist.com/documents/alice-receptionist-directory-ard-software?hsLang=en#main-content) - [Configuration Wizard](https://kb.alicereceptionist.com/documents/alice-receptionist-directory-ard-software?hsLang=en#configuration-wizard) - [ALICE Receptionist Client (ARC) Software](https://kb.alicereceptionist.com/documents/alice-receptionist-client-arc-software?hsLang=en#main-content) - [Configuration Wizard](https://kb.alicereceptionist.com/documents/alice-receptionist-client-arc-software?hsLang=en#configuration-wizard) - [ALICE Visitor Management (AVM) Software](https://kb.alicereceptionist.com/documents/alice-visitor-management-avm-software?hsLang=en#main-content) - [Visitor Check-in Flows](https://kb.alicereceptionist.com/documents/alice-visitor-management-avm-software?hsLang=en#visitor-check-in-flows) - [Scheduling Appointments](https://kb.alicereceptionist.com/documents/alice-visitor-management-avm-software?hsLang=en#scheduling-appointments) - [ALICE Mobile App](https://kb.alicereceptionist.com/documents/alice-mobile-app?hsLang=en#main-content) - [Getting Started](https://kb.alicereceptionist.com/documents/alice-mobile-app?hsLang=en#getting-started) - [Using the ALICE Mobile App](https://kb.alicereceptionist.com/documents/alice-mobile-app?hsLang=en#using-the-alice-mobile-app) - [User Guides & Administrative Resources](https://kb.alicereceptionist.com/documents/user-guides-administrative-resources?hsLang=en#main-content) - [3rd Party Integrations](https://kb.alicereceptionist.com/documents/user-guides-administrative-resources?hsLang=en#3rd-party-integrations) - [Network](https://kb.alicereceptionist.com/documents/user-guides-administrative-resources?hsLang=en#network) - [Employee Imports](https://kb.alicereceptionist.com/documents/user-guides-administrative-resources?hsLang=en#employee-imports) - [Hardware](https://kb.alicereceptionist.com/documents/user-guides-administrative-resources?hsLang=en#hardware) - [ALICE Portal – Getting Started](https://kb.alicereceptionist.com/documents/alice-portal-getting-started?hsLang=en) - [ALICE Portal – Welcome Section](https://kb.alicereceptionist.com/documents/alice-portal-welcome-section?hsLang=en) - [ALICE Portal – Dashboard](https://kb.alicereceptionist.com/documents/alice-portal-dashboard?hsLang=en) - [ALICE Portal – Account Management](https://kb.alicereceptionist.com/documents/alice-portal-account-management?hsLang=en) - [ALICE Portal – Directory Management](https://kb.alicereceptionist.com/documents/alice-portal-directory-management?hsLang=en#main-content) - [Import Jobs](https://kb.alicereceptionist.com/documents/alice-portal-directory-management?hsLang=en#import-jobs) - [Directories](https://kb.alicereceptionist.com/documents/alice-portal-directory-management?hsLang=en#directories) - [Reports](https://kb.alicereceptionist.com/documents/alice-portal-directory-management?hsLang=en#reports) - [ALICE Portal – Visitor Management](https://kb.alicereceptionist.com/documents/alice-portal-visitor-management?hsLang=en#main-content) - [Check-in Settings](https://kb.alicereceptionist.com/documents/alice-portal-visitor-management?hsLang=en#check-in-settings) - [Check-in Forms](https://kb.alicereceptionist.com/documents/alice-portal-visitor-management?hsLang=en#check-in-forms) - [Surveys](https://kb.alicereceptionist.com/documents/alice-portal-visitor-management?hsLang=en#surveys) - [Private Screening](https://kb.alicereceptionist.com/documents/alice-portal-visitor-management?hsLang=en#private-screening) - [Reports](https://kb.alicereceptionist.com/documents/alice-portal-visitor-management?hsLang=en#reports) - [Submit A Helpdesk Ticket](https://share.hsforms.com/1HZ-ebsN3TzWAiEUV7bCVgwrei6t) - [Tickets Listing Page](https://support.alicereceptionist.com/tickets-view?offset=0) - [Knowledgebase](https://kb.alicereceptionist.com/) - [Documentation Portal](https://kb.alicereceptionist.com/documents) - [Sign Out](https://support.alicereceptionist.com/_hcms/mem/logout) [![ALICE Receptionist Logo](https://kb.alicereceptionist.com/hs-fs/hubfs/ALICE-Receptionist2024.png?width=300&height=140&name=ALICE-Receptionist2024.png "ALICE Receptionist Logo")](https://www.alicereceptionist.com/) WinTech LLC d/b/a ALICE Receptionist 8010 W Sahara Ave., STE 160 Las Vegas, NV 89117 Phone: (702) 284-73775 [mailto:support@alicereceptionist.com](mailto:support@alicereceptionist.com) Copyright © 2025, WinTech LLC d/b/a ALICE Receptionist