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ALICE Portal – Notifications Tab

This article covers the Notifications tab and how to configure notifications for kiosk alerts.

Check-in Settings – Notifications Tab User Training

The Notification tab contains configuration options to notify employees of alerts on the ALICE Receptionist Kiosk.

Employee-specific check-in / out notifications can be found in the ALICE Portal Employees Tab article.

Notificiations-1

Add a New Notification

To add a new Notification, select the orange Add button in the top right corner of the screen.

Add Notifications

  • Activity Type – This drop-down determines what will trigger the notification to be sent.
    • Check-in – Whenever a visitor completes the check-in process, regardless of the host they check in with.
    • Scanner Offline – If the ID Scanner connected to the ALICE Receptionist Kiosk goes offline.
    • Security Notification – When a visitor is flagged on a screening list.
    • Temperature Check Alert – When a visitor is flagged for elevated temperature.
  • Subscriber – Select who will receive notifications when a trigger is activated.

The Employees available for notifications are based on those in the ALICE Directory's Membership. Refer to the ALICE Portal Directories Tab article for details on how to add an Employee listing to the ALICE Directory's Membership.

  • Notification Method – Determines how the notification will be sent to the selected employee.
    • Email – Send the notification to the employee's email address.
    • Mobile App – Sends the notification to the employee’s ALICE Mobile app.
    • Slack – Sends the notification to the employee’s Slack client
    • SMS – Send the notification to the employee’s phone number. The phone number messaged is determined by the Notification Preference selected from the drop-down menu when this option is selected. Refer to the ALICE Portal Employees Tab article for more details.
    • Microsoft Teams – A notification will be sent to the employee’s Team Client or the associated Teams Channel. Refer to the ALICE Portal Employees Tab article for more details.

Editing a Notification Setting

Click the blue pencil icon in the last column of the row. A pop-up window will appear where the listing's settings can be edited.

    Deleting a Notification Setting

    Click the red trash can icon on the far-right column of the row. A pop-up window will ask for confirmation of the deletion of the listing from the database.