--- title: ALICE Portal – Registered Visitors Tab description: This article reviews the Registered Visitor tab and how to create, modify, and delete registered visitors. --- [Skip to content](https://kb.alicereceptionist.com/documents/alice-portal-register-visitors-tab#main-content) English Show submenu for translations [More support](https://kb.alicereceptionist.com/documents/kb-tickets/new?hsLang=en) [![ALICE Logo](https://kb.alicereceptionist.com/hs-fs/hubfs/AMV_ALICELOGO.png?width=200&height=93&name=AMV_ALICELOGO.png)](https://kb.alicereceptionist.com/documents?hsLang=en) - [Submit A Helpdesk Ticket](https://share.hsforms.com/1HZ-ebsN3TzWAiEUV7bCVgwrei6t) - [Tickets Listing Page](https://support.alicereceptionist.com/tickets-view?offset=0) - [Knowledgebase](https://kb.alicereceptionist.com/) - [Documentation Portal](https://kb.alicereceptionist.com/documents) - [Sign Out](https://support.alicereceptionist.com/_hcms/mem/logout) Open main navigation Close main navigation - [Submit A Helpdesk Ticket](https://share.hsforms.com/1HZ-ebsN3TzWAiEUV7bCVgwrei6t) - [Tickets Listing Page](https://support.alicereceptionist.com/tickets-view?offset=0) - [Knowledgebase](https://kb.alicereceptionist.com/) - [Documentation Portal](https://kb.alicereceptionist.com/documents) - [Sign Out](https://support.alicereceptionist.com/_hcms/mem/logout) - English Show submenu for translations - [More support](https://kb.alicereceptionist.com/documents/kb-tickets/new) - Contact us Contact us How can we help you? - There are no suggestions because the search field is empty. 1. [ALICE Receptionist Documentation Portal](https://kb.alicereceptionist.com/documents?hsLang=en) 2. [ALICE Portal – Visitor Management](https://kb.alicereceptionist.com/documents/alice-portal-visitor-management?hsLang=en) # ALICE Portal – Registered Visitors Tab ## This article reviews the Registered Visitor tab and how to create, modify, and delete registered visitors. Registered Visitors are individuals who have long-term visitor records on the ALICE system. Your team can register visitors directly, or the system can be configured to let visitors register themselves. For self-registration, find details about enabling this feature in the [ALICE Portal Reserved Fields Tab](https://kb.alicereceptionist.com/documents/alice-portal-reserved-fields-tab?hsLang=en) section of Check-in Forms. ![Registered Visitors-1](https://kb.alicereceptionist.com/hs-fs/hubfs/Registered%20Visitors-1.jpg?width=670&height=410&name=Registered%20Visitors-1.jpg) ### Creating a New Registered Visitor To create a new Registered Visitor, select the orange **Add** button at the top right corner of the screen. A pop-up window will appear with fields to fill in. ![Add Visitor Details](https://kb.alicereceptionist.com/hs-fs/hubfs/Add%20Visitor%20Details.jpg?width=350&height=512&name=Add%20Visitor%20Details.jpg) The **Default Language** setting determines the language of the visitor registration email or text message received. The **Code** determines the visitor's unique access code, which is also turned provided to the visitor as a QR code. If the field is left blank, a code will be automatically generated. For ALICE cloud database userssome codes may not be available for your organization as this number must be unique among all ALICE users. At the bottom the window click **SAVE** to save their information ### Sending Registered Visitor Information to Guests On the list view, the **Send Code** option will send a visitor their Registered Visitor information. You will be provided with a preview of the message and the option to send the information via email or text message to the visitor's registered email or mobile number. ![Registered Visitors](https://kb.alicereceptionist.com/hs-fs/hubfs/Registered%20Visitors.webp?width=670&height=253&name=Registered%20Visitors.webp) Registered Visitors can opt out of receiving text messages from the ALICE messaging service at any time. To stop, they can type any of the following phrases: - STOP - CANCEL - END - QUIT - UNSUBSCRIBE - STOPALL Registered Visitors can opt back in and resume receiving messages from the ALICE messaging service by responding with any of the following: - START - UNSTOP - YES Registered Visitors can receive these instructions by sending “HELP” to the ALICE messaging service. ### Editing a Registered Visitor Click the blue pencil icon in the last column of the row. A pop-up window will appear, allowing you to edit the listing's settings. ### Disabling a Registered Visitor To temporarily disable a Registered Visitor, set the visitor’s Enable Log-in toggle to “Off” in the registered visitor listing’s row. To re-enable them, toggle this setting to “On.” ### Deleting a Registered Visitor Click the red trash can icon in the far-right column of the row. A pop-up window will ask for confirmation that the listing has been deleted from the database. **This action cannot be undone.** The listing will be removed from the portal, but the related records will be retained. - [ALICE Receptionist Directory (ARD) Software](https://kb.alicereceptionist.com/documents/alice-receptionist-directory-ard-software?hsLang=en#main-content) - [Configuration Wizard](https://kb.alicereceptionist.com/documents/alice-receptionist-directory-ard-software?hsLang=en#configuration-wizard) - [ALICE Receptionist Client (ARC) Software](https://kb.alicereceptionist.com/documents/alice-receptionist-client-arc-software?hsLang=en#main-content) - [Configuration Wizard](https://kb.alicereceptionist.com/documents/alice-receptionist-client-arc-software?hsLang=en#configuration-wizard) - [ALICE Visitor Management (AVM) Software](https://kb.alicereceptionist.com/documents/alice-visitor-management-avm-software?hsLang=en#main-content) - [Visitor Check-in Flows](https://kb.alicereceptionist.com/documents/alice-visitor-management-avm-software?hsLang=en#visitor-check-in-flows) - [Scheduling Appointments](https://kb.alicereceptionist.com/documents/alice-visitor-management-avm-software?hsLang=en#scheduling-appointments) - [ALICE Mobile App](https://kb.alicereceptionist.com/documents/alice-mobile-app?hsLang=en#main-content) - [Getting Started](https://kb.alicereceptionist.com/documents/alice-mobile-app?hsLang=en#getting-started) - [Using the ALICE Mobile App](https://kb.alicereceptionist.com/documents/alice-mobile-app?hsLang=en#using-the-alice-mobile-app) - [User Guides & Administrative Resources](https://kb.alicereceptionist.com/documents/user-guides-administrative-resources?hsLang=en#main-content) - [3rd Party Integrations](https://kb.alicereceptionist.com/documents/user-guides-administrative-resources?hsLang=en#3rd-party-integrations) - [Network](https://kb.alicereceptionist.com/documents/user-guides-administrative-resources?hsLang=en#network) - [Employee Imports](https://kb.alicereceptionist.com/documents/user-guides-administrative-resources?hsLang=en#employee-imports) - [Hardware](https://kb.alicereceptionist.com/documents/user-guides-administrative-resources?hsLang=en#hardware) - [ALICE Portal – Getting Started](https://kb.alicereceptionist.com/documents/alice-portal-getting-started?hsLang=en) - [ALICE Portal – Welcome Section](https://kb.alicereceptionist.com/documents/alice-portal-welcome-section?hsLang=en) - [ALICE Portal – Dashboard](https://kb.alicereceptionist.com/documents/alice-portal-dashboard?hsLang=en) - [ALICE Portal – Account Management](https://kb.alicereceptionist.com/documents/alice-portal-account-management?hsLang=en) - [ALICE Portal – Directory Management](https://kb.alicereceptionist.com/documents/alice-portal-directory-management?hsLang=en#main-content) - [Import Jobs](https://kb.alicereceptionist.com/documents/alice-portal-directory-management?hsLang=en#import-jobs) - [Directories](https://kb.alicereceptionist.com/documents/alice-portal-directory-management?hsLang=en#directories) - [Reports](https://kb.alicereceptionist.com/documents/alice-portal-directory-management?hsLang=en#reports) - [ALICE Portal – Visitor Management](https://kb.alicereceptionist.com/documents/alice-portal-visitor-management?hsLang=en#main-content) - [Check-in Settings](https://kb.alicereceptionist.com/documents/alice-portal-visitor-management?hsLang=en#check-in-settings) - [Check-in Forms](https://kb.alicereceptionist.com/documents/alice-portal-visitor-management?hsLang=en#check-in-forms) - [Surveys](https://kb.alicereceptionist.com/documents/alice-portal-visitor-management?hsLang=en#surveys) - [Private Screening](https://kb.alicereceptionist.com/documents/alice-portal-visitor-management?hsLang=en#private-screening) - [Reports](https://kb.alicereceptionist.com/documents/alice-portal-visitor-management?hsLang=en#reports) - [Submit A Helpdesk Ticket](https://share.hsforms.com/1HZ-ebsN3TzWAiEUV7bCVgwrei6t) - [Tickets Listing Page](https://support.alicereceptionist.com/tickets-view?offset=0) - [Knowledgebase](https://kb.alicereceptionist.com/) - [Documentation Portal](https://kb.alicereceptionist.com/documents) - [Sign Out](https://support.alicereceptionist.com/_hcms/mem/logout) [![ALICE Receptionist Logo](https://kb.alicereceptionist.com/hs-fs/hubfs/ALICE-Receptionist2024.png?width=300&height=140&name=ALICE-Receptionist2024.png "ALICE Receptionist Logo")](https://www.alicereceptionist.com/) WinTech LLC d/b/a ALICE Receptionist 8010 W Sahara Ave., STE 160 Las Vegas, NV 89117 Phone: (702) 284-73775 [mailto:support@alicereceptionist.com](mailto:support@alicereceptionist.com) Copyright © 2025, WinTech LLC d/b/a ALICE Receptionist