--- title: ALICE Directory – User Interface Guide description: This article provides an overview of the ALICE Directory's user interface. --- [Skip to content](https://kb.alicereceptionist.com/documents/alice-receptionist-directory-ard-user-interface-guide#main-content) English Show submenu for translations [More support](https://kb.alicereceptionist.com/documents/kb-tickets/new?hsLang=en) [![ALICE Logo](https://kb.alicereceptionist.com/hs-fs/hubfs/AMV_ALICELOGO.png?width=200&height=93&name=AMV_ALICELOGO.png)](https://kb.alicereceptionist.com/documents?hsLang=en) - [Submit A Helpdesk Ticket](https://share.hsforms.com/1HZ-ebsN3TzWAiEUV7bCVgwrei6t) - [Tickets Listing Page](https://support.alicereceptionist.com/tickets-view?offset=0) - [Knowledgebase](https://kb.alicereceptionist.com/) - [Documentation Portal](https://kb.alicereceptionist.com/documents) - [Sign Out](https://support.alicereceptionist.com/_hcms/mem/logout) Open main navigation Close main navigation - [Submit A Helpdesk Ticket](https://share.hsforms.com/1HZ-ebsN3TzWAiEUV7bCVgwrei6t) - [Tickets Listing Page](https://support.alicereceptionist.com/tickets-view?offset=0) - [Knowledgebase](https://kb.alicereceptionist.com/) - [Documentation Portal](https://kb.alicereceptionist.com/documents) - [Sign Out](https://support.alicereceptionist.com/_hcms/mem/logout) - English Show submenu for translations - [More support](https://kb.alicereceptionist.com/documents/kb-tickets/new) - Contact us Contact us How can we help you? - There are no suggestions because the search field is empty. 1. [ALICE Receptionist Documentation Portal](https://kb.alicereceptionist.com/documents?hsLang=en) 2. [ALICE Receptionist Directory (ARD) Software](https://kb.alicereceptionist.com/documents/alice-receptionist-directory-ard-software?hsLang=en) # ALICE Directory – User Interface Guide ## This article provides an overview of the ALICE Directory's user interface. The ALICE Receptionist Directory (ARD) is the most advanced office lobby greeting system with extensive features and options. ![ARD Home](https://kb.alicereceptionist.com/hs-fs/hubfs/ARD%20Home.jpg?width=500&height=281&name=ARD%20Home.jpg) Using the ALICE Receptionist, visitors can... - Connect with employees using audio and video calls. - Complete check-in and induction processes without the assistance of an employee. - Access self-help informational options such as maps, event details, or website access. - ...and much more. All these processes are completed using the user interface on the ALICE Receptionist Kiosk. Many of these features can be customized, so the display in this section may not perfectly match your own. The ARD screen can be segmented into four major sections, outlined below.  ### ALICE Video Section The ALICE video section is where all ALICE video clips are played. This includes the ALICE Receptionist avatar videos and the live-streaming video displayed during a video call. ![ARD Video Section](https://kb.alicereceptionist.com/hs-fs/hubfs/ARD%20Video%20Section.jpg?width=500&height=281&name=ARD%20Video%20Section.jpg) ### Main Menu Section The Main Menu section consists of up to six menu buttons that always remain static on the Directory screen. These buttons provide visitors quick access to the most important features of their experience with ALICE, such as the Directory List, Visitor Check-in, Maps, Websites, and more. ![ARD Menu Buttons](https://kb.alicereceptionist.com/hs-fs/hubfs/ARD%20Menu%20Buttons.jpg?width=500&height=281&name=ARD%20Menu%20Buttons.jpg) ### Content Section Depending on whether your ARD is in a landscape or portrait orientation, the content section will be located on either the right or bottom of the screen. This section changes depending on what content a Button or Card is configured to display. ![ARD Content Space](https://kb.alicereceptionist.com/hs-fs/hubfs/ARD%20Content%20Space.jpg?width=500&height=281&name=ARD%20Content%20Space.jpg) The typical type of content that appears in this space includes... - Directory List - Visitor Check-in / Check Out - Self-help informational items include pictures, videos, ALICE Widgets, and websites. After a set period of inactivity, the system will return to the homepage of the system. Which menu button is considered the homepage can be customized. #### Directory List The Directory List displays a list of individuals' cards within your organization. While cards are configured to perform various functions, their primary purpose is to contact individuals.  ![ARD Contact Cards](https://kb.alicereceptionist.com/hs-fs/hubfs/ARD%20Contact%20Cards.jpg?width=500&height=281&name=ARD%20Contact%20Cards.jpg) Employee cards typically directly call the individual listed on the card. Multiple pages of Employee listings will appear if the number of listings exceeds the page's limit. The "Page" label displays the current page and the total number of pages available. Alphabetical sorting options are available for an Employee card. The visitor can switch between first and last name sorting in the navigation bar above the card list. Company and Department cards can also be configured. By default, they sort individuals between companies for multi-tenant systems or by their department. Company and Department cards can also be configured to place calls, typically to a Ring Group of individuals. #### Visitor Check-in / Check Out The Visitor Check-in / Check Out feature, also known as the AVM, provides a way for visitors to check in and check out of a building using the ALICE Receptionist system. ![ARD Checkin](https://kb.alicereceptionist.com/hs-fs/hubfs/ARD%20Checkin.jpg?width=500&height=281&name=ARD%20Checkin.jpg) The visitor can use "Register / Check-in" for first or one-time visits or the "Fast Track Check-in" if they are registered or have an appointment. Once the visitor completes the process, their host may be notified, and a badge will be printed for the visitor. During this process, the visitor can be required to... - Provide their information such as first name, last name, email, phone number, etc. - Answer survey questions. - Watch induction videos. - Review and sign documents. - Undergo health and safety screenings with temperature checks (requires ELO's thermal camera hardware), vaccine status verification (requires an additional service), and mask detection. - Facial Recognition or Driver's License checks for screening and identity verification (requires additional services and hardware). ### Self-Help Informational Services Various self-help options can be configured to the menu buttons or cards on the ALICE Directory. ![ARD Success Stories](https://kb.alicereceptionist.com/hs-fs/hubfs/ARD%20Success%20Stories.jpg?width=500&height=281&name=ARD%20Success%20Stories.jpg) The purposes of these can be wide-ranging but typically focus on... - Maps for way-finding. - Photo galleries for company announcements. - Websites to provide interactive information or web forms. - Instructions for guests looking to complete specific processes. - Any other information that can be provided through a media file or webpage. ### Language Selection Visitors can select which language they want to use when interacting with the ALICE Receptionist system. ![ARD Languages](https://kb.alicereceptionist.com/hs-fs/hubfs/ARD%20Languages.jpg?width=500&height=281&name=ARD%20Languages.jpg) Selecting one of the available flags will change the spoken language of the ALICE Receptionist avatar and translate the user interface. After a set period of time, the ALICE Directory interface will return the system's default language. - [ALICE Receptionist Directory (ARD) Software](https://kb.alicereceptionist.com/documents/alice-receptionist-directory-ard-software?hsLang=en#main-content) - [Configuration Wizard](https://kb.alicereceptionist.com/documents/alice-receptionist-directory-ard-software?hsLang=en#configuration-wizard) - [ALICE Receptionist Client (ARC) Software](https://kb.alicereceptionist.com/documents/alice-receptionist-client-arc-software?hsLang=en#main-content) - [Configuration Wizard](https://kb.alicereceptionist.com/documents/alice-receptionist-client-arc-software?hsLang=en#configuration-wizard) - [ALICE Visitor Management (AVM) Software](https://kb.alicereceptionist.com/documents/alice-visitor-management-avm-software?hsLang=en#main-content) - [Visitor Check-in Flows](https://kb.alicereceptionist.com/documents/alice-visitor-management-avm-software?hsLang=en#visitor-check-in-flows) - [Scheduling Appointments](https://kb.alicereceptionist.com/documents/alice-visitor-management-avm-software?hsLang=en#scheduling-appointments) - [ALICE Mobile App](https://kb.alicereceptionist.com/documents/alice-mobile-app?hsLang=en#main-content) - [Getting Started](https://kb.alicereceptionist.com/documents/alice-mobile-app?hsLang=en#getting-started) - [Using the ALICE Mobile App](https://kb.alicereceptionist.com/documents/alice-mobile-app?hsLang=en#using-the-alice-mobile-app) - [User Guides & Administrative Resources](https://kb.alicereceptionist.com/documents/user-guides-administrative-resources?hsLang=en#main-content) - [3rd Party Integrations](https://kb.alicereceptionist.com/documents/user-guides-administrative-resources?hsLang=en#3rd-party-integrations) - [Network](https://kb.alicereceptionist.com/documents/user-guides-administrative-resources?hsLang=en#network) - [Employee Imports](https://kb.alicereceptionist.com/documents/user-guides-administrative-resources?hsLang=en#employee-imports) - [Hardware](https://kb.alicereceptionist.com/documents/user-guides-administrative-resources?hsLang=en#hardware) - [ALICE Portal – Getting Started](https://kb.alicereceptionist.com/documents/alice-portal-getting-started?hsLang=en) - [ALICE Portal – Welcome Section](https://kb.alicereceptionist.com/documents/alice-portal-welcome-section?hsLang=en) - [ALICE Portal – Dashboard](https://kb.alicereceptionist.com/documents/alice-portal-dashboard?hsLang=en) - [ALICE Portal – Account Management](https://kb.alicereceptionist.com/documents/alice-portal-account-management?hsLang=en) - [ALICE Portal – Directory Management](https://kb.alicereceptionist.com/documents/alice-portal-directory-management?hsLang=en#main-content) - [Import Jobs](https://kb.alicereceptionist.com/documents/alice-portal-directory-management?hsLang=en#import-jobs) - [Directories](https://kb.alicereceptionist.com/documents/alice-portal-directory-management?hsLang=en#directories) - [Reports](https://kb.alicereceptionist.com/documents/alice-portal-directory-management?hsLang=en#reports) - [ALICE Portal – Visitor Management](https://kb.alicereceptionist.com/documents/alice-portal-visitor-management?hsLang=en#main-content) - [Check-in Settings](https://kb.alicereceptionist.com/documents/alice-portal-visitor-management?hsLang=en#check-in-settings) - [Check-in Forms](https://kb.alicereceptionist.com/documents/alice-portal-visitor-management?hsLang=en#check-in-forms) - [Surveys](https://kb.alicereceptionist.com/documents/alice-portal-visitor-management?hsLang=en#surveys) - [Private Screening](https://kb.alicereceptionist.com/documents/alice-portal-visitor-management?hsLang=en#private-screening) - [Reports](https://kb.alicereceptionist.com/documents/alice-portal-visitor-management?hsLang=en#reports) - [Submit A Helpdesk Ticket](https://share.hsforms.com/1HZ-ebsN3TzWAiEUV7bCVgwrei6t) - [Tickets Listing Page](https://support.alicereceptionist.com/tickets-view?offset=0) - [Knowledgebase](https://kb.alicereceptionist.com/) - [Documentation Portal](https://kb.alicereceptionist.com/documents) - [Sign Out](https://support.alicereceptionist.com/_hcms/mem/logout) [![ALICE Receptionist Logo](https://kb.alicereceptionist.com/hs-fs/hubfs/ALICE-Receptionist2024.png?width=300&height=140&name=ALICE-Receptionist2024.png "ALICE Receptionist Logo")](https://www.alicereceptionist.com/) WinTech LLC d/b/a ALICE Receptionist 8010 W Sahara Ave., STE 160 Las Vegas, NV 89117 Phone: (702) 284-73775 [mailto:support@alicereceptionist.com](mailto:support@alicereceptionist.com) Copyright © 2025, WinTech LLC d/b/a ALICE Receptionist