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Navigating the ALICE Portal

This article reviews the features available in each section of the ALICE Portal.

Different sections of the ALICE Portal can be accessed using the navigation menu on the left side of the screen. This page will briefly describe the functionality of each section of the ALICE Portal.

Depending on your ALICE Portal user role, some sections may not be available.

Welcome Section

The Welcome Section is the initial home page of the ALICE Portal.

  • Check ALICE service statuses.

  • Read news and updates on ALICE Receptionist software and upcoming maintenance.

  • Schedule a support appointment.

Dashboard

The Dashboard gives viewers quick access to crucial information about their ALICE systems. This includes:

  • The number of ARDs online.

  • The number of current Active Visitors.

  • The number of visitors who checked out.

  • The number of screened visitors.

  • The ROI when utilizing the ALICE Receptionist system.

  • The volume of visitor traffic processed through the ALICE Receptionist's visitor check-in.

Account Management

The Account Management section allows ALICE Administrators to manage other ALICE Portal users and settings across multiple ARDs.

  • Create, manage, and remove ALICE Portal users.

  • Sync data across multiple ALICE Receptionist kiosks.

Directory Management

The Directory Management section is for data management, including adding, modifying, and deleting Employees, Locations, Directories, Companies, Departments, Positions, and Ring Groups. After selecting the Directories sub-section, there will be tabs for each of the following:

  • Locations (at least one is required)– Office listings for ARDs, allowing systems to share Employee, Department, and Company information between systems.

  • Directories (at least one is required) – Manage ARD settings, including Membership.

  • Companies (at least one is required) – The organizations that appear on your ARD.

  • Departments – The departments to which Employee listings can be assigned.

  • Positions – Job titles that can be assigned to Employee listings.

  • Employees – The listings that represent employees on the ARD.

  • Ring Groups – Groups that can be set up to call multiple users when a Company, Department, or Employee card is selected.

Visitor Management

The Visitor Management section is used to access, manage, and sync visitor check-in and screening settings.

  • Manage visitor check-in settings for ARDs.

  • View the registered visitor list for returning visitors.

  • View visitor reports.