--- title: Teams Channel Notifications Setup Process description: This guide integrates with Microsoft Teams to send ALICE notifications to a Teams channel, so multiple users receive notifications. --- [Skip to content](https://kb.alicereceptionist.com/documents/teams-channel-notifications-setup-process#main-content) English Show submenu for translations [More support](https://kb.alicereceptionist.com/documents/kb-tickets/new?hsLang=en) [![ALICE Logo](https://kb.alicereceptionist.com/hs-fs/hubfs/AMV_ALICELOGO.png?width=200&height=93&name=AMV_ALICELOGO.png)](https://kb.alicereceptionist.com/documents?hsLang=en) - [Submit A Helpdesk Ticket](https://share.hsforms.com/1HZ-ebsN3TzWAiEUV7bCVgwrei6t) - [Tickets Listing Page](https://support.alicereceptionist.com/tickets-view?offset=0) - [Knowledgebase](https://kb.alicereceptionist.com/) - [Documentation Portal](https://kb.alicereceptionist.com/documents) - [Sign Out](https://support.alicereceptionist.com/_hcms/mem/logout) Open main navigation Close main navigation - [Submit A Helpdesk Ticket](https://share.hsforms.com/1HZ-ebsN3TzWAiEUV7bCVgwrei6t) - [Tickets Listing Page](https://support.alicereceptionist.com/tickets-view?offset=0) - [Knowledgebase](https://kb.alicereceptionist.com/) - [Documentation Portal](https://kb.alicereceptionist.com/documents) - [Sign Out](https://support.alicereceptionist.com/_hcms/mem/logout) - English Show submenu for translations - [More support](https://kb.alicereceptionist.com/documents/kb-tickets/new) - Contact us Contact us How can we help you? - There are no suggestions because the search field is empty. 1. [ALICE Receptionist Documentation Portal](https://kb.alicereceptionist.com/documents?hsLang=en) 2. [User Guides & Administrative Resources](https://kb.alicereceptionist.com/documents/user-guides-administrative-resources?hsLang=en) 3. [3rd Party Integrations](https://kb.alicereceptionist.com/documents/user-guides-administrative-resources?hsLang=en#3rd-party-integrations) # Teams Channel Notifications Setup Process ## This guide integrates with Microsoft Teams to send notifications to a Teams Channel, allowing multiple users to be notified of activity. ### Setting Up the Teams Webhook and Connector #### Configuring a Connector 1. Right-click the Teams channel that will receive notifications from ALICE and select the **Connectors** option. ![Teams Connectors](https://kb.alicereceptionist.com/hs-fs/hubfs/Teams%20Connectors.png?width=200&height=261&name=Teams%20Connectors.png) 2. In the new window, select **Configure** using the "Incoming Webhook" option. If a "Configure" button does not appear, select the **Add** button to add the connector. ![Incoming Webhook Configuration](https://kb.alicereceptionist.com/hs-fs/hubfs/Incoming%20Webhook%20Configuration.png?width=500&height=407&name=Incoming%20Webhook%20Configuration.png) 3. Set the name for the Webhook. This name will be displayed when notifications are received. It is recommended that the name be something that identifies the notification as being from ALICE, such as "ALICE Receptionist." 4. Select **Create**. ![Incoming Webhook Configuration 2](https://kb.alicereceptionist.com/hs-fs/hubfs/Incoming%20Webhook%20Configuration%202.png?width=500&height=407&name=Incoming%20Webhook%20Configuration%202.png) 5. A URL will appear, which is the endpoint for the Webhook. Copy the Webhook URL. ![Outlook URL](https://kb.alicereceptionist.com/hs-fs/hubfs/Outlook%20URL.png?width=500&height=77&name=Outlook%20URL.png) #### Configure ALICE Receptionist to Use the Connector 1. Log in as an administrator to the ALICE Portal. Navigate to the Integration section of the Visitor Management's Check-In settings. 2. Paste the URL in the "Microsoft Teams Webhook" field and click **Save**. ![ALICE Receptionist Microsoft Teams Webhook](https://kb.alicereceptionist.com/hs-fs/hubfs/ALICE%20Receptionist%20Microsoft%20Teams%20Webhook.png?width=500&height=242&name=ALICE%20Receptionist%20Microsoft%20Teams%20Webhook.png) 3. 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