--- title: Hardware Maintenance | ALICE Receptionist Knowledge Base description: ALICE hardware and devices. --- [Skip to content](https://kb.alicereceptionist.com/hardware-maintenance#main-content) English Show submenu for translations [More support](https://kb.alicereceptionist.com/kb-tickets/new) [![ALICE Logo](https://kb.alicereceptionist.com/hs-fs/hubfs/dBZJfwoxBhs8Xv4tDc09c1ZxvaB63hbH_A-1.png?width=200&height=93&name=dBZJfwoxBhs8Xv4tDc09c1ZxvaB63hbH_A-1.png)](https://kb.alicereceptionist.com/) - [Submit A Helpdesk Ticket](https://share.hsforms.com/1HZ-ebsN3TzWAiEUV7bCVgwrei6t) - [Tickets Listing Page](https://support.alicereceptionist.com/tickets-view?offset=0) - [Knowledgebase](https://kb.alicereceptionist.com/) - [Documentation Portal](https://kb.alicereceptionist.com/documents) - [Sign Out](https://support.alicereceptionist.com/_hcms/mem/logout) Open main navigation Close main navigation - [Submit A Helpdesk Ticket](https://share.hsforms.com/1HZ-ebsN3TzWAiEUV7bCVgwrei6t) - [Tickets Listing Page](https://support.alicereceptionist.com/tickets-view?offset=0) - [Knowledgebase](https://kb.alicereceptionist.com/) - [Documentation Portal](https://kb.alicereceptionist.com/documents) - [Sign Out](https://support.alicereceptionist.com/_hcms/mem/logout) - English Show submenu for translations - [More support](https://kb.alicereceptionist.com/kb-tickets/new) - Contact us Contact us How can we help you? - There are no suggestions because the search field is empty. 1. 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[Hardware Maintenance](https://kb.alicereceptionist.com/hardware-maintenance) # Hardware Maintenance ALICE hardware and devices. ## Touchscreen Monitor - [Touch Input Detected When Touch Screen Isn’t Touched](https://kb.alicereceptionist.com/elo-touch-screen-has-constant-touch) ## Kiosk PC / Computer Module - [Replacing the M.2 SATA SSD drive on 22" ELO devices.](https://kb.alicereceptionist.com/replacing-the-m.2-sata-ssd-drive-on-elo-i-series-2.0-devices) - [Removing and Replacing the PC Module for 32", 42", 43", and 55" Wall Mount and Desktop Systems](https://kb.alicereceptionist.com/how-to-remove-the-elo-module-from-the-elo-monitor) - [How to Replace the ELO CMOS Battery](https://kb.alicereceptionist.com/how-to-replace-the-elo-cmos-battery) - [Removing and Replacing the PC Module for the Lincoln Kiosk in Portrait Orientation](https://kb.alicereceptionist.com/how-to-replace-the-kiosk-pc-module-milan-portrait) ## Webcam - [ELO Monitor Logitech Camera Bracket Attachment Guide](https://kb.alicereceptionist.com/attaching-a-logitech-camera-in-bracket-to-your-elo-monitor) ## Handset & Speakerphone - [Olea Kiosk Handset Configuration](https://kb.alicereceptionist.com/olea-kiosk-handset-configuration) - [Olea Kiosk Handset Wiring and Configuration Instructions ](https://kb.alicereceptionist.com/olea-kiosk-handset-wiring-and-configuration-instructions-) - [Poly Sync 20-M Speakerphone Configuration for the ALICE Directory](https://kb.alicereceptionist.com/poly-sync-20-m-sound-configuration) - [Installing the Poly Sync 20 Speakerphone Mount](https://kb.alicereceptionist.com/attaching-the-poly-sync-20-speakerphone-mount) - [Changing Kiosk From Handset to Speakerphone Configuration](https://kb.alicereceptionist.com/changing-the-kiosk-from-handset-to-speaker-for-calls) ## Other Hardware Resources - [Requesting RMA Services from ELO Touch](https://kb.alicereceptionist.com/how-to-issue-an-rma-to-elo-rma-services-for-hardware-repair) - [ALICE Kiosk Cleaning Best Practices](https://kb.alicereceptionist.com/kiosk-cleaning-best-practices) - [Calling](https://kb.alicereceptionist.com/calling#main-content) - [Call Settings & Configuration](https://kb.alicereceptionist.com/calling#call-settings-configuration) - [Call Troubleshooting](https://kb.alicereceptionist.com/calling#call-troubleshooting) - [ALICE Client Softphone](https://kb.alicereceptionist.com/calling#alice-client-softphone) - [Check-in](https://kb.alicereceptionist.com/check-in#main-content) - [Check-in Configuration](https://kb.alicereceptionist.com/check-in#check-in-configuration) - [Check-in Troubleshooting](https://kb.alicereceptionist.com/check-in#check-in-troubleshooting) - [Badge Printing](https://kb.alicereceptionist.com/badge-printing#main-content) - [Badge Printing Configuration](https://kb.alicereceptionist.com/badge-printing#badge-printing-configuration) - [Badge Printing Troubleshooting](https://kb.alicereceptionist.com/badge-printing#badge-printing-troubleshooting) - [ALICE Directory Software](https://kb.alicereceptionist.com/alice-directory-software#main-content) - [Branding & Appearance](https://kb.alicereceptionist.com/alice-directory-software#branding-appearance) - [Configuration Guides](https://kb.alicereceptionist.com/alice-directory-software#configuration-guides) - [Directory Troubleshooting](https://kb.alicereceptionist.com/alice-directory-software#directory-troubleshooting) - [AI Avatar](https://kb.alicereceptionist.com/ai-avatar#main-content) - [Avatar Configuration](https://kb.alicereceptionist.com/ai-avatar#avatar-configuration) - [Avatar Troubleshooting](https://kb.alicereceptionist.com/ai-avatar#avatar-troubleshooting) - [Employee, Department, and Company Directory Listing](https://kb.alicereceptionist.com/employee-department-and-company-directory-listing#main-content) - [Directory Listing Configuration](https://kb.alicereceptionist.com/employee-department-and-company-directory-listing#directory-listing-configuration) - [Directory List Troubleshooting](https://kb.alicereceptionist.com/employee-department-and-company-directory-listing#directory-list-troubleshooting) - [Accessibility & Languages](https://kb.alicereceptionist.com/accessibility-languages#main-content) - [Accessibility & Language Configuration](https://kb.alicereceptionist.com/accessibility-languages#accessibility-language-configuration) - [Network, Firewall. & Phone System](https://kb.alicereceptionist.com/network-firewall-phone-system#main-content) - [Network & PBX Troubleshooting](https://kb.alicereceptionist.com/network-firewall-phone-system#network-pbx-troubleshooting) - [ALICE Cloud Resources](https://kb.alicereceptionist.com/network-firewall-phone-system#alice-cloud-resources) - [On-Prem PBX Resources](https://kb.alicereceptionist.com/network-firewall-phone-system#on-prem-pbx-resources) - [Processes & Procedures](https://kb.alicereceptionist.com/processes-procedures) - [Hardware Maintenance](https://kb.alicereceptionist.com/hardware-maintenance#main-content) - [Touchscreen Monitor](https://kb.alicereceptionist.com/hardware-maintenance#touchscreen-monitor) - [Kiosk PC / Computer Module](https://kb.alicereceptionist.com/hardware-maintenance#kiosk-pc-computer-module) - [Webcam](https://kb.alicereceptionist.com/hardware-maintenance#webcam) - [Handset & Speakerphone](https://kb.alicereceptionist.com/hardware-maintenance#handset-speakerphone) - [Other Hardware Resources](https://kb.alicereceptionist.com/hardware-maintenance#other-hardware-resources) - [Windows, 3rd Party Software, & Integrations](https://kb.alicereceptionist.com/windows-3rd-party-software-integrations#main-content) - [Windows](https://kb.alicereceptionist.com/windows-3rd-party-software-integrations#windows) - [Excel](https://kb.alicereceptionist.com/windows-3rd-party-software-integrations#excel) - [Door Access Integration](https://kb.alicereceptionist.com/windows-3rd-party-software-integrations#door-access-integration) - [Other Integrations](https://kb.alicereceptionist.com/windows-3rd-party-software-integrations#other-integrations) - [ALICE Portal Administration & Reports](https://kb.alicereceptionist.com/alice-portal-administration-reports#main-content) - [ALICE Portal Configuration](https://kb.alicereceptionist.com/alice-portal-administration-reports#alice-portal-configuration) - [ALICE Portal Troubleshooting](https://kb.alicereceptionist.com/alice-portal-administration-reports#alice-portal-troubleshooting) - [Information Kiosk Services](https://kb.alicereceptionist.com/information-kiosk-services#main-content) - [Information Kiosk Configuration](https://kb.alicereceptionist.com/information-kiosk-services#information-kiosk-configuration) - [Information Kiosk Troubleshooting](https://kb.alicereceptionist.com/information-kiosk-services#information-kiosk-troubleshooting) - [Widgets](https://kb.alicereceptionist.com/widgets) - [Submit A Helpdesk Ticket](https://share.hsforms.com/1HZ-ebsN3TzWAiEUV7bCVgwrei6t) - [Tickets Listing Page](https://support.alicereceptionist.com/tickets-view?offset=0) - [Knowledgebase](https://kb.alicereceptionist.com/) - [Documentation Portal](https://kb.alicereceptionist.com/documents) - [Sign Out](https://support.alicereceptionist.com/_hcms/mem/logout) [![ALICE-Receptionistsm](https://kb.alicereceptionist.com/hs-fs/hubfs/ALICE-Receptionistsm.png?width=200&height=94&name=ALICE-Receptionistsm.png "ALICE-Receptionistsm")](https://www.alicereceptionist.com) WinTech LLC d/b/a ALICE Receptionist 8010 W Sahara Ave., STE 160 Las Vegas, NV 89117 Phone: (702) 284-73775 [mailto:support@alicereceptionist.com](mailto:support@alicereceptionist.com) Copyright © 2024, WinTech LLC d/b/a ALICE Receptionist