--- title: Organization Cards Do Not Display the Employee List description: This article troubleshoots settings that may prevent an Employee List from appearing under an organization card. --- [Skip to content](https://kb.alicereceptionist.com/organization-card-on-the-ard-does-not-show-list-of-employee-members#main-content) English Show submenu for translations [More support](https://kb.alicereceptionist.com/kb-tickets/new?hsLang=en) [![ALICE Logo](https://kb.alicereceptionist.com/hs-fs/hubfs/dBZJfwoxBhs8Xv4tDc09c1ZxvaB63hbH_A-1.png?width=200&height=93&name=dBZJfwoxBhs8Xv4tDc09c1ZxvaB63hbH_A-1.png)](https://kb.alicereceptionist.com/?hsLang=en) - [Submit A Helpdesk Ticket](https://share.hsforms.com/1HZ-ebsN3TzWAiEUV7bCVgwrei6t) - [Tickets Listing Page](https://support.alicereceptionist.com/tickets-view?offset=0) - [Knowledgebase](https://kb.alicereceptionist.com/) - [Documentation Portal](https://kb.alicereceptionist.com/documents) - [Sign Out](https://support.alicereceptionist.com/_hcms/mem/logout) Open main navigation Close main navigation - [Submit A Helpdesk Ticket](https://share.hsforms.com/1HZ-ebsN3TzWAiEUV7bCVgwrei6t) - [Tickets Listing Page](https://support.alicereceptionist.com/tickets-view?offset=0) - [Knowledgebase](https://kb.alicereceptionist.com/) - [Documentation Portal](https://kb.alicereceptionist.com/documents) - [Sign Out](https://support.alicereceptionist.com/_hcms/mem/logout) - English Show submenu for translations - [More support](https://kb.alicereceptionist.com/kb-tickets/new) - Contact us Contact us How can we help you? - There are no suggestions because the search field is empty. 1. [ALICE Receptionist Knowledge Base](https://kb.alicereceptionist.com/?hsLang=en) 2. [Employee, Department, and Company Directory Listing](https://kb.alicereceptionist.com/employee-department-and-company-directory-listing?hsLang=en) 3. [Directory List Troubleshooting](https://kb.alicereceptionist.com/employee-department-and-company-directory-listing?hsLang=en#directory-list-troubleshooting) December 17, 2024 # Organization Cards Do Not Display the Employee List ## This article troubleshoots settings that may prevent an Employee List from appearing under an organization card.  ### Card Action Type 1. Log into the ALICE Portal as an ALICE Admin. 2. Under Directory Management, select **Directories.** 3. Select the **Company** tab. 4. Click the blue pencil Edit button to edit the Organization you are troubleshooting 5. Verify the Card action button is set to None. 1. Any other card action will not display an Employee list. 6. Click **Save**. ![Card Action Edit](https://kb.alicereceptionist.com/hs-fs/hubfs/Card%20Action%20Edit.jpg?width=450&height=667&name=Card%20Action%20Edit.jpg) 7. The ALICE Directory will update within the next 60 minutes or once the alice Directory has been reset. ### Employee Membership  1. Log into the ALICE Portal as an ALICE Admin. 2. Under Directory Management, select **Directories.** 3. Select the **Directory** tab. 4. Find the Directory you're modifying and select the **Membership** button.  5. Use the drop-down arrow by the organization and confirm that the Employees have checkmarks by their name indicating they're part of the ALICE Directory's Membership. 6. Click **Save**. ![Directory Management 2 Org](https://kb.alicereceptionist.com/hs-fs/hubfs/Directory%20Management%202%20Org.jpg?width=450&height=627&name=Directory%20Management%202%20Org.jpg) 7. 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