--- title: Photo Widget - .JPG Image Upload Guide description: This article provides information on the required file formats for images uploaded to the Photo Gallery Widget. --- [Skip to content](https://kb.alicereceptionist.com/photo-widget-.jpg-image-upload-guide#main-content) English Show submenu for translations [More support](https://kb.alicereceptionist.com/kb-tickets/new?hsLang=en) [![ALICE Logo](https://kb.alicereceptionist.com/hs-fs/hubfs/dBZJfwoxBhs8Xv4tDc09c1ZxvaB63hbH_A-1.png?width=200&height=93&name=dBZJfwoxBhs8Xv4tDc09c1ZxvaB63hbH_A-1.png)](https://kb.alicereceptionist.com/?hsLang=en) - [Submit A Helpdesk Ticket](https://share.hsforms.com/1HZ-ebsN3TzWAiEUV7bCVgwrei6t) - [Tickets Listing Page](https://support.alicereceptionist.com/tickets-view?offset=0) - [Knowledgebase](https://kb.alicereceptionist.com/) - [Documentation Portal](https://kb.alicereceptionist.com/documents) - [Sign Out](https://support.alicereceptionist.com/_hcms/mem/logout) Open main navigation Close main navigation - [Submit A Helpdesk Ticket](https://share.hsforms.com/1HZ-ebsN3TzWAiEUV7bCVgwrei6t) - [Tickets Listing Page](https://support.alicereceptionist.com/tickets-view?offset=0) - [Knowledgebase](https://kb.alicereceptionist.com/) - [Documentation Portal](https://kb.alicereceptionist.com/documents) - [Sign Out](https://support.alicereceptionist.com/_hcms/mem/logout) - English Show submenu for translations - [More support](https://kb.alicereceptionist.com/kb-tickets/new) - Contact us Contact us How can we help you? - There are no suggestions because the search field is empty. 1. [ALICE Receptionist Knowledge Base](https://kb.alicereceptionist.com/?hsLang=en) 2. [Widgets](https://kb.alicereceptionist.com/widgets?hsLang=en) April 15, 2025 # Photo Widget - .JPG Image Upload Guide ## Follow this guide to correctly format images before uploading them to the Photo Gallery Widget. The Photo Gallery Widget allows users to upload .JPG formated image to be displayed in a photo gallery on the ALICE Recepitonist Directory application. This article describes the specifics on the file format required to successfully upload images to this gallery. Only image files with a JPG formate can be uploaded to the Photo Gallery Widget. ### FILE FORMAT The two key requirements for images that are uploaded to the Photo Gallery Widget are:  1. The images must be in a JPG formatted file. 2. The images can not be of high resolution or high quality. 3. Image sizes must be 2MG or smaller ### CONVERT JPG FILE TO CORRECT IMAGE QUALITY The most common issue when uploading an image to the Photo Gallery is that the image quality is too high. This can be resolved by saving the image as a low-quality image. In almost all cases, a low-quality image looks good on the ALICE Screen. A low-quality image would not be a good option for printing or zooming in on the image. The ALICE system will not be doing either of these functions. Below are two option for how to save an image as a low quality image if your are having difficulting uploading your image into the Widget Photo Gallery: **OPTION 1: ADOBE PHOTOSHOP** If you are editing your image in Adobe Photoshop, Export the file with an Image Quality setting of 4 or lower: 1. Go to File -> Export -> Export As 1. Set the Quality value = 4 2. Click Export ![](https://kb.alicereceptionist.com/hs-fs/hubfs/image-png-Apr-15-2025-04-36-23-8056-PM.png?width=323&height=831&name=image-png-Apr-15-2025-04-36-23-8056-PM.png)   **OPTION 2: Windows Snip & Sketch Application** You can also convert the image to a low-quality image using the Windows Snip & Sketch application. 1. Open File Explorer in Windows. 2. Locate the image you want to upload to the Photo Gallery 3. Right Click on the image file and choose Open With 4. Choose Snip & Sketch 5. Once the image has been loaded with the Snip & Sketch application, Save it as a JPG file. 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