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Poly Sync 20-M Speakerphone Configuration for the ALICE Directory

This article explains how to properly configure the Poly Sync 20-M for use on the ALICE Directory kiosk.

  1. Download the Plantronics Hub application - https://www.poly.com/content/dam/www/software/PlantronicsHubInstaller.exe
  2. Run the executable and follow the installation process. 
  3. Once installed, the Poly Sync-20 device will be recognized.
  4. In the Poly Sync hub,
    • Change "Volume Min./Max. Alerts" to Voice.
    • Change "Equalizer" to Bright.

  5. Save the settings and close the application.