Special Characters Appear as Question Marks in a CSV Import
This article walks through steps to resolve identifiable characters.
When importing special or foreign characters from a CSV, question marks within a diamond shape may appear instead of the special or foreign character.
- Open the CSV file and select Save As.
- Change "Save as type" to CSV UTF-8.
- Re-import the file and the characters will appear correctly.
If the issue does not resolve when using Excel, try downloading LibreOffice and performing the same process.