The Site Settings tab manages the location of some ALICE Receptionist data, media, and communications for systems configured to utilize an ALICE On-Prem Database. This includes:
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Email and SMS text communications.
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QR Code generation.
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Induction material hosted file locations.
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Integration with platforms such as Fresh Chat, Teams, and Slack.
Location Toggle
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Local – Utilize on-prem data storage.
If your team hosts your data on a cloud-hosted solution outside of ALICE's solution, use the Local setting.
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Disable – Disables all associated features.
- Cloud – Utilize ALICE's cloud-hosted data storage.
This section configures whether email notifications send through your own email server or ALICE's email server.
Custom
Utilize your organization's email server for email notifications.
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Host – Specify the host server that will handle email communications.
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SmtpPort – Specify the port utilized by the host server for email communications.
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Username – Specify the username of the ALICE user on the email server.
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Creating an ALICE-specific account is recommended.
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Password – Specify the password of the ALICE user on the email server.
Do not set the ALICE user account to expire. If it expires, service will be disrupted.
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DisplayName – The display name of the ALICE user on the email server.
Disabled
Disables all Email notifications for customers with restricted communication needs.
ALICE
Uses the ALICE Cloud for email notifications.
Visitor Check-in Docs Storage
Local
Stores visitor documents at an on-prem location.
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Location – Specify the file location where signed induction material will be stored.
Disable
Disables all document storage for customers with restricted storage needs.
Cloud
Stores visitor documents on the ALICE Cloud.
Integrations
Customers with restricted communication needs can disable these features by toggling them to "Disable."
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SMS Notifications
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Slack
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Teams
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Bypass User 2FA
