Skip to content
  • There are no suggestions because the search field is empty.

ALICE Portal – Usage Report Tab

This article covers the features of the ALICE Portal's Directory Usage Report tab and how to generate and export reports.

Directory Usage Reports User Training

Usage Reports tracks how visitors interact with ALICE, providing insight into what buttons are selected, when, and how often.

Alice Portal Usage Report Tab

View a Report

First, choose the date range using the "From" and "To" fields to view a report. Some reports may also provide the option to search for additional fields, such as someone's first or last name.

Click View Report. If a report does not appear, verify that tracking is enabled in the ALICE Receptionist configuration wizard's ARD Configuration Tool Advanced Options Tab.

You can view the report in the browser once it is generated.

To create a report using data for a specific location or directory, set a Location or Directory in the top navigation bar. For more details about setting a location and directory on the ALICE Portal, refer to the Navigating the ALICE Portal article.

Changing Page Layout

Change the report layout using the page icon with the Page Options icon on the ribbon, which defines the paper's size, margins, and orientation.

ALICE Reports Page Options

Export Reports

Reports can be exported as PDFs, Excel sheets, or Word documents using the export icon on the ribbon.  

ALICE Reports Export Icon

A drop-down menu will appear with options for the file type to export.

  • Excel – Use the drop-down box to define the type of Excel file that will be exported.

  • Image Quality – Changes the DPI of any photos or images in the report.

  • Word – Use the drop-down box to define the type of Word file that will be exported.

Click OK to save the changes.

Export Setup

Print Reports

Reports can be printed using the printer icon on the ribbon. Once selected, a print preview with your browser's printing interface will appear.

ALICE Reports Printer Icon