Invalid URL When Opening Webpage in ALICE
Troubleshooting issues where "invalid URL" appears when loading a web page.
An error appears referencing an invalid URL ven though the URL loads correctly when tested manually in a browser.
Validate the URL
Confirm the URL is actually valid- In the ALICE Config or ALICE Portal, copy the exact URL configured in the system.
- Paste it directly into a browser address bar on the ALICE Kiosk PC. Confirm it loads without redirect errors, certificate warnings, or a login prompt.
If the URL loads fine, continue below.
Install EvergreenStandalone WebViewer2
On the ALICE Kiosk PC,
- Run EvergreenStandalone WebViewer2 Runtime is installed on the affected PC
- Restart the affected application/PC after installation and retest.